Therefore, not only are all the zone and config files stored in non-standard locations, the server software itself has a tendency to overwrite zone files with data that it feels is more correct than anything any mere human administrator could configure. For anyone familiar with Apple products, Apple believes it knows best. ![]() Strangely enough, even though I've gotten pretty good at manually editing my zone files, Apple dose not like this. These days, Mac OS X Server runs the pretty standard Bind 9.9.7. While not as fancy as configuring zone data by hand in some esoteric terminal text editor like Vi, it got the job done with almost no complaints. It was configured via a very simple interface and ran it's DNS service as any other Mac OS application. When I first cut my teeth on hosting my own domains I used a piece of software called MacDNS. Both of these machines are happily sitting snug in my comfortable finished basement retro room. I also have an even more humble Mac Mini 2007 running Mac OS X Server Lion that acts as my email server. So go ahead and have a good chuckle if you are one of those nerds, I don't mind.Īll that said, here's my setup: The computer hosting the bulk of the services is a humble Mac Mini 2011 running Mac OS X Server El Capitan. I haven't felt any urge to make the switch. While it would no doubt be more practical to run the whole shebang in some Linux distro and a custom built rig, I've been maintaining Apple hardware and Mac OS X server software of various sorts for over 20 years now. Some folks might look down on me for using the gear I use to run my services but I think that makes it all the more fun. As the networked world grows ever more complex (and strangely more meaningless), I really enjoy having my own slab of cyberspace that can provide some fun bits of utility for myself and my friends. Sometimes it can be a real challenge configuring and maintaining it all but, most of the time, it just runs itself. I have been hosting network and internet services since the late 90s. to get an in-depth understanding of your team's performance.ĭownload the Limechat app and login using your existing details.Highlighted below are some of the technologies and services that i host on my personal server and network. ![]() Break down each metrics by agents, conversation labels, days, time of day etc. Measure important CX metrics such as FRT, Resolution Time, and open conversations to get a real-time snapshot of your customer support.
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